Our Concierge at your service

Fred became Grand Mercure Hongqiao’s Concierge in 2009. He has worked and gained experience in Shanghai most famous hotels. Fred has been awarded the Golden keys (Clés d’or) by the International Society of Hotel Concierges, which guarantees a high quality of concierge services.

   “I’m proud to be at Grand Mercure guests’ service and to leave them with a pleasant souvenir of Shanghai”.

Don't miss Fred’s Shanghai montly 5 tips! - June 2010 tips
_{Come to the Hotel Concierge Desk to get more information about these events or to make a reservation!}

• 1. Fete Nationale francaise– French National Day July 14th
  Mr & Mrs Bund Restaurant, L’Arbre du Voyageur, Le Saleya, Enoteca and Café Montmartre
  Together with French Expo Pavilion who promises fireworks and live music, let’s party! Head to the most reputed Mr & Mrs Bund for an authentic French Dinner! Or enjoy reading at Shanghai’s first French language book shop. Of course, one can’t mention France without mentioning wine. Le Saleya, Enoteca and Café Montmartre all hold Beaujolais tasting events to mark the day.
   
• 2. The ultimate Tribute to the Black Eyed Peas
  17th, Jul. Muse, 16th, Jul. M2, 15th, Jul. Muse Park 97
  Favored by young people nowadays. Come to enjoy the hip-hop at Shanghai in this summer.
   
• 3. Cheer Chen 2010 Shanghai Concert at Shanghai Grand Stage
  Let’s Cheer!
  There are few singers in the Mandopop industry who dare to claim that they don’t use any vocal effects while recording, but Cheer Chen is one of them. Born and bred in Taipei, Chen wowed the public with her pure, wanilla-sounding voice. This will be her second concert in shanghai. Book right now!
   
• 4. Ladies’ Nights
  Tara 57, RMB 90 for 3 glasses of Champagne or servings of strawberries every Wednesday. / Tanghui VIP: Free drinks all night for girls on Wednesdays plus a free manicure. / Angelina Pub: All-you-can-drink cocktails from 8pm-midnight and all for free.
   
• 5. After work Affair
  Judy’s Club, Tuesday 7-10pm 150RMB/person Open Bar on standard drinks with canapé buffet + live music.
   

Fred' stories

 A US guest has lost his passport the day of his departure; he had just a few hours before his 1PM flight. All hotel security has been searching it all around the Hotel. I knew that the guest had a few drinks the night before, so I had the idea to check the bin. Few minutes later, we found his passport in the garbage can behind the hotel and the guest managed to fly back to the US.

A Chinese art seller needed a translator for a deal with a US art company. Fred managed to translate all the contract content and is now in regular contact with the art seller who became one of his best friends. 

The strangest thing he has done

A Taiwanese guest from outside the hotel came to have a coffee in our Hotel Lobby Lounge. While reading the local expat magazines, the Guest recognized one of his middle school friends from Taiwan and told Fred that it would be great to meet him again! Fred managed to contact the friend on the magazine picture and arranged their reunion a few hours later! Since, Fred keeps contacts with this guest and became a good friend.

Fred has already had the pleasure to serve lots of celebrities including Tony Blair, the Princess of Saudi Arabia and Chinese star Ellen Tan…