Grand Mercure Hongqiao Shanghai

Calendar

www.grandmercurehotels.com.cn

Languages

Our Concierge at your service

Concierge

Fred became Grand Mercure Hongqiao’s Concierge in 2009. He has worked and gained experience in Shanghai most famous hotels.

He has been awarded the Golden keys (Clés d’or) by the International Society of Hotel Concierges, which guarantees a high quality of concierge services.

   “I’m proud to be at Grand Mercure guests’ service and to leave them with a pleasant souvenir of Shanghai”.

Don't miss Fred’s Shanghai montly 5 tips! - March 2010 tips
Come to the Hotel Concierge Desk to get more information about these events or to make a reservation!

  • International Wine Exposition Asia.
    Shanghai Mart - Mar 09 - Mar 11 2010 
  • Wine & Dine: @ Lost Heaven
    Yunnan Folk Cuisine, Yan An East Road 17.
  • Shanghai International Literary Festival 2010
    7F, No. 20 Guangdong Road, M on the Bund Restaurant and The Glamour Bar
    A feast of writers from around the world and here in shanghai! There are also literary lunches, panel discussions, wine & poetry, etc.
  • Drink deal: @ Zapata's, Heng Shan Road 5.
    "Ladies night"
  • Charity Flea Market for Migrant Primary Schools
    Location: 1933ART 3Floor, No.10 Shajinglu Hongkou district - March 13 2010

Fred' stories

 A US guest has lost his passport the day of his departure; he had just a few hours before his 1PM flight. All hotel security has been searching it all around the Hotel. I knew that the guest had a few drinks the night before, so I had the idea to check the bin. Few minutes later, we found his passport in the garbage can behind the hotel and the guest managed to fly back to the US.

A Chinese art seller needed a translator ASAP for a deal with a US art company. Fred managed to translate all the contract content and is now in regular contact with the art seller who became one of his best friends. 

The strangest thing he has done

A Taiwanese guest from outside the hotel came to have a coffee in our Hotel Lobby Lounge. While reading the local expat magazines, the Guest recognized one of his middle school friends from Taiwan and told Fred that it would be great to meet him again! Fred managed to contact the friend on the magazine picture and arranged their reunion a few hours later! Since, Fred keeps contacts with this guest and became a good friend.

Fred has already had the pleasure to serve lots of celebrities including Tony Blair, the Princess of Saudi Arabia and Chinese star Ellen Tan…